Privacy policy for sirovynalea

Your data privacy is important to us

About this privacy policy

This policy details how sirovynalea collects, uses, and protects your personal information in accordance with Australian law.

By using our site or services, you consent to the practices described in this policy. We are committed to transparency and safeguarding your privacy.

Information we collect

We collect personal information directly from you and automatically through our website to deliver and improve our services.

Information you provide directly

• Contact details, such as name, phone, and email address.
• Details you provide in forms or during consultations.
• Information needed for account setup or support.
• Feedback or correspondence you send us.
• Preferences or requests related to our services.

Information collected automatically

• IP address and device type used to access our site.
• Browsing activity and usage patterns.
• Cookies and similar technologies for session management.
• Site interactions, such as page views or clicks.
• Technical logs and error reports.

How we use your information

Your data is used to provide services, respond to enquiries, improve user experience, and ensure compliance with legal obligations.

• Deliver requested financial planning support.
• Respond to questions, requests, or feedback.
• Maintain and improve our website and services.
• Comply with regulatory or legal requirements.
• Monitor site usage for security and analytics.
• Communicate important updates or changes.
• Personalise your experience where appropriate.

Our commitment: We take privacy seriously and use industry standard safeguards to protect your information from unauthorised access.

How we share your data

We do not sell your information. Data may be shared with trusted service providers or as required by law.

Third-party service providers

We partner with reputable providers for hosting, analytics, or communications, ensuring they meet our privacy standards.

Legal and regulatory obligations

Data may be disclosed to comply with Australian law or government requests.

Anonymous statistics

Aggregated, non-identifiable statistics may be shared for analysis and improvement.

Your privacy rights

You have rights to access, correct, delete, or limit use of your data, subject to applicable law.

• Access your personal information held by us.
• Request corrections to incomplete or inaccurate data.
• Request deletion of your information where allowed.
• Request an export of personal data we hold.
• Object to certain types of processing.
• Request restrictions on some uses of your data.

How we secure your data

We use technical and organisational measures to protect your personal information and monitor for security risks.

Technical safeguards

• Encryption for data in transit and at rest.
• Firewall and intrusion detection systems.
• Regular vulnerability assessments.
• Access controls and authentication protocols.

Organisational safeguards

• Employee privacy training and awareness.
• Limited access to sensitive information.
• Formal policies for data handling.
• Regular internal privacy reviews.

Data retention policy

We retain your data only as long as necessary to provide services or meet legal obligations.

• Account details kept for service duration.
• Feedback retained for service quality improvement.
• Correspondence stored for follow-up support.
• Transaction records retained as required by law.
• Preferences kept for communication management.

We periodically review our retention practices for compliance and relevance.

International data transfers

Data may be processed outside Australia with appropriate safeguards in place.

• Use of secure international data centres.
• Standard contractual clauses for providers.
• Due diligence on overseas partners.
• Compliance with Australian privacy law.

Cookies and tracking technologies

We use cookies for site functionality, analytics, and personalisation. Adjust your preferences in our cookie settings tool.

Types of cookies used

• Essential for basic website operations.
• Analyse usage to improve site performance.
• Remember your preferences and settings.
• Support enhanced site features.

You can manage cookies anytime through our on-site tool.

Changes to this privacy policy

We may update this policy as needed. Significant changes will be communicated on our website.

• Update notice posted on our homepage.
• Email notification if you have subscribed.
• Revision date shown at the top of this policy.
• Archived versions available upon request.

Please review this policy regularly for updates.

Contact about privacy policy

Reach out with questions or requests regarding your privacy rights.

sirovynalea

255 Broadway, Glebe, NSW 2007 Australia

Phone: +61 7 4349 6751

Email: content@sirovynalea.com

Policy last updated September 2, 2025

Effective as of September 2, 2025